Pinescore PULSE
FAQPractical answers

Questions teams ask on day one.

Pulse is designed to be usable by non‑specialists and still respected by specialists.

Is Pulse just “uptime monitoring”?

No. Pulse focuses on intermittent, partial failures—where “up” is true but the business still suffers. It’s built around timelines, comparisons, and evidence.

What do you mean by “devices and targets”?

Anything you choose to represent a dependency: a site router, firewall, Wi‑Fi, DNS resolver, payment endpoint, SaaS API, or identity provider.

Who is it for?

IT teams, operations teams, MSPs, and anyone who needs to resolve network‑shaped incidents quickly—even if they don’t want to become a networking specialist.

Will it help with ISP and vendor escalation?

That’s one of the core reasons Pulse exists. A neutral timeline and a clean export changes “arguments” into “actions”.

Does it work for a single site?

Yes. Multi‑site comparison is powerful, but even a single site benefits from recurring‑window detection and evidence exports.

How do I start?

Choose a tier, create your account, and start monitoring the dependencies that represent business impact first.

Want to start now?

Choose a tier and get the timelines running.